Privacy Policy for Spoddr Creations LLC

Introduction

Spoddr Creations LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By accessing or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you register for an account, login, or communicate with us. This includes:

• Phone number: Required for sending verification codes via text message.
• Email address: Required for sending verification codes and communications.

1.2 Automatic Data Collection

We may collect certain information automatically when you use our services, such as IP addresses, browser type, and access times.

2. Use of Your Information

2.1 Verification

We require you to confirm your phone number and email address by sending a verification code. For example, the text message might read: "Your verification code is 292810."

2.2 Subprocessors

We use subprocessors to provide our services effectively:

• Stripe: Payment processing.
• Twilio: SMS services.
• Mailgun: Email services.

These subprocessors may have access to your personal information to perform their tasks. They, in turn, may use subprocessors of their own.

3. Data Retention and Deletion

3.1 Account Deletion

If you need to delete your data, we provide a mechanism within the app to delete your account. This will effectively remove your personal information from our systems, except for:

• Operationally necessary backups, which are eventually deleted.
• Server logs, which contain records of timestamps, IP addresses, and endpoints used, and are also eventually automatically deleted.

4. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Dispute Resolution

Our operational center is located in Houston, Texas. If you have any concerns or disputes, you agree to:

• Work with us directly via our support email at support@spoddr.com or by phone (if one was shared).
• Resolve disputes through the courts in Houston, Texas.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

Last updated on June 15, 2024.